Introduction

Materials Service Complex Malaysia Sdn. Bhd.(MSCM) is dedicated to protecting your personal data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and JX Advanced Metals PRIVACY POLICY. This Privacy Policy outlines how we collect, use, disclose, and protect the personal data of our customers, employees, and other stakeholders. It also explains your rights concerning the personal data we manage.

1. Collection of Personal Data

We may collect personal data directly from you or from third parties when you:

  • Interact with us through our website, emails, or other communication channels.
  • Register for or use our services, products, or events.
  • Apply for a job or engage with us professionally.

The personal data we collect may include:

  • Personal Identification Information: Name, IC number, passport number, and other forms of ID.
  • Contact Information: Email address, phone number, and mailing address.
  • Professional Information: Job title, employer details, and qualifications.
  • Transactional Data: Billing, payment, and order details.
  • Sensitive Personal Data (if required by law and with your consent): Health records, biometrics, or other sensitive details.

2. Purposes of Processing Personal Data

Your personal data may be processed for the following purposes:

  1. Business and Contractual Obligations: To deliver our products and services, manage transactions, and fulfill contracts.
  2. Customer Support: To address inquiries, complaints, and feedback.
  3. Marketing and Communication: To send promotional materials, newsletters, or updates (with your consent).
  4. Compliance: To adhere to legal, regulatory, and industry-specific requirements.
  5. Employment-Related Purposes: For hiring, managing employees, and meeting workplace safety obligations.

3. Disclosure of Personal Data

We may share your personal data with:

  1. Authorized Third Parties: Service providers, contractors, or partners who assist in delivering our services.
  2. Government Authorities: When required by law, court orders, or regulatory obligations.
  3. Affiliates: Other entities within the Materials Service Complex Malaysia Sdn. Bhd. for operational purposes.

We ensure that all third parties adhere to strict confidentiality and data protection requirements.

4. Retention of Personal Data

We retain personal data only for as long as it is necessary to fulfill the purposes outlined in this policy, or as required by law. Upon expiration of the retention period, we will securely delete, destroy, or anonymize the data.

5. Security Measures

Materials Service Complex Malaysia Sdn. Bhd. employs robust security measures to protect your personal data from unauthorized access, misuse, loss, or disclosure. These include:

  • Encryption and secure storage methods.
  • Regular security audits and updates.
  • Access controls to restrict unauthorized personnel.

While we strive to protect your personal data, we cannot guarantee absolute security due to the inherent risks of data transmission over the internet.

6. Your Rights

Under the PDPA, you have the following rights concerning your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request corrections to inaccurate or incomplete data.
  • Withdrawal of Consent: Withdraw consent for data processing, subject to legal and contractual obligations.
  • Restriction: Request the limitation of data processing under specific circumstances.

To exercise these rights, please contact us as outlined below.

7. Cookies and Online Tracking

Our website may use cookies and similar technologies to enhance your browsing experience. These cookies may collect data such as IP addresses, browser types, and usage patterns. You can manage cookie preferences through your browser settings.

8. Updates to the Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in legal, regulatory, or operational requirements. The latest version will always be available on our website.

9. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us